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| CUSTOMER SERVICE > FREQUENTLY ASKED QUESTIONS |
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Frequently Asked Questions
Q. When was my airgun manufactured?
A.
Tip: The first 3 numbers of a 9 digit serial # indicate the month/year manufactured.
Crosman Dates of Manufacture Benjamin & Sheridan Dates of Manufacture
Q. Where is the serial number located on my airgun?
A. The serial number is stamped on the exterior of your gun. The location varies depending upon the model and age.
Q. What kind of airgun should I purchase?
Q. Is my airgun still under warranty?
Q. How do I get my airgun repaired?
A. Find a Service Station or Contact Crosman Customer Service @ 800-724-7486.
Q. How can I get parts for my airgun?
A. Call Crosman Customer Service @ 800-724-7486.
Refer to the parts diagram of your model gun and have part #'s when calling in order. Please note: Customer Service Representatives can not pick the parts for you.
Q. What is the difference between the many pellet types?
Q. What type of oil should I use on my airgun? Where can I purchase it?
A. Refer to Owner's Manual for proper use.
Pellgunoil = CO2 and Pneumatic RMCoil = Silicone Chamber Oil - Break Barrels Both types of oil can be ordered via Crosman Online Store or by calling Customer Service 800-724-7486.
Q. What size dovetail is on my gun?
A. Standard 3/8" on models that are manufactured with a dovetail.
Q. What is the value of my older gun?
A. We cannot assess the value of any airgun which may be considred antique or vintage.
We suggest you contact a collector or refer to the Blue Book of Airguns.
Q. What is FPS?
Q. How do I sight in my airgun?
Q. Where can I find a glossary of terms for airguns?
Q. What is the break in period for break barrel rifles?
A. 200-250 Shots
Q. How many effective shots will I get from one CO2 cylinder?
A. 12 gr. CO2 - Approx 35-40 / 88 gr. CO2 Approx 350-400. The number of shots can vary depending on model. Many factors affect the performance of your gun including brand of projectile, amount of CO2 in cartridge, lubrication, barrel condition and temperature. Operating your gun below 70 degress F will decrease the number of effective shots. The reverse is true for operating above 70 degress F.
Q. How to calculate foot-pounds and velocity?
A. Visit the Airgun Formula Page at Pyramyd Air
For more information, always feel free to call 1-800-724-7486. Outside of the U.S. Call 1-585-657-6161. Hours of operation: Monday - Friday (8:00 A.M. - 4:30 P.M. EST). |
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