Important Safety Notice
September 13, 2017
Dear Crosman Consumer:
We have recently discovered a potential safety problem with the CenterPoint Gladiator Whisper 405 crossbows (Model number: AXCG200CK) sent from our facility between April 2017 and August 2017.
The subject crossbows could fire without a pull of the trigger if the trigger has been pulled while the safety is engaged and/or could fire with the trigger being pulled although the safety might appear to be in the "Safe" position.
These issues present a risk of injury or death to anyone in the line of fire when the crossbow is discharged.
If your crossbow’s serial number begins with 217, 317, 417, 517, 617, or 717, your crossbow may have one or both of these problems. If your crossbow has such a serial number, please stop using it and fill out the form below for a replacement crossbow. Of course, this exchange will be done at no charge to you.
Please note: The serial number is located on the bottom of the crossbow's pistol grip.
If you need assistance completing this form, please call us at 1-800-724-7486 and ask for customer service. For recall updates, please call 1-866-583-7340 or visit crosman.com/safety-guidelines/safety-notices.
We appreciate your assistance and apologize for any inconvenience this may have caused you. Thank you for your patience and cooperation.
- Please confirm the information being provided and then click Submit Form to begin processing your return.
- We will send to you a prepaid return shipping label.
- Once your product return is received a replacement will be sent. Please expect a 3-4 week processing period.