Warranty Information

A Return Authorization (RA) Form is required for all returns from stores to Crosman Corporation.

Airguns - Crosman / Benjamin / Sheridan / Signature series

Limited One Year Warranty

Product is warranted to the consumer for one year from date of retail purchase against defects in material and workmanship. If no receipt, the product is warranted for one year from date of manufacture. The grace period will be two years (dealers) from the date of manufacture as indicated by serial number.

*Note: Warranty is void if gun has been disassembled or modified.

What is covered:

Replacement parts and labor. Transportation charges to consumer for repaired product.

Attention: Product will ship via UPS - Adult Signature Required. Someone over the age of 21 must be present to sign for package.

What is NOT covered:

Transportation charges to Crosman or an Authorized Repair Center. Damages caused by abuse, modifications or failure to perform normal maintenance.

Pellets & BBs / CO2 / Air Pumps / Air Tanks / Optics / Archery Products - Crosman / Benjamin / Copperhead

Limited 90 Day Warranty

Product is warranted to the consumer for 90 days from date of retail purchase (or one year after last purchase date by dealer) against defects in material and workmanship.

*Note: Warranty is void if any CO2 powerlet or cylinder has been pierced, opened or has been modified.

What is covered:

Replacement parts and labor. Transportation charges to consumer for repaired product.

Attention: Product will ship via UPS - Adult Signature Required. Someone over the age of 21 must be present to sign for package.

What is NOT covered:

Transportation charges to Crosman or an Authorized Repair Center. Damages caused by abuse, modifications or failure to perform normal maintenance.

Crosman Airsoft Products

Limited 30 Day Warranty

Product is warranted to the consumer for 30 days from date of retail purchase against defects in material and workmanship.

*Note: Warranty is void if gun has been disassembled or modified.

What is covered:

Replacement parts and labor. Transportation charges to consumer for repaired product.

Attention: Product will ship via UPS - Adult Signature Required. Someone over the age of 21 must be present to sign for package.

What is NOT covered:

Transportation charges to Crosman or an Authorized Repair Center. Damages caused by abuse, modifications or failure to perform normal maintenance.

Field destroy item - Approved RA form is required for replacement or credit.

Game Face Airsoft Products

Limited 90 Day Warranty

Product is warranted to the consumer for 90 days from date of retail purchase against defects in material and workmanship.

*Note: Warranty is void if gun has been disassembled or modified.

What is covered:

Replacement parts and labor. Transportation charges to consumer for repaired product.

What is NOT covered:

Transportation charges to Crosman or an Authorized Repair Center. Damages caused by abuse, modifications or failure to perform normal maintenance.

Field destroy item - Approved RA form is required for replacement or credit.

CenterPoint Scopes

Limited Lifetime Warranty

Your CenterPoint scope is warranted to be free of defects in materials and workmanship for the lifetime of the original owner. This warranty does not cover damages due to fair wear and tear, failure to provide routine maintenance, and does not include batteries or accessories. This warranty lasts as long as the original purchaser owns the product, and is not transferable. In the event of a defect under this warranty, we will, at our option, repair or replace the product provided our inspection indicates that an original defect exists. CenterPoint reserves the right to replace any product which is no longer available with a product of comparable value and function. If CenterPoint determines the repair is not covered under the warranty guidelines, there could be a charge to you for the repair. This is a limited warranty and does not cover damages caused by misuse, improper handling or installation or maintenance provided by someone other than CenterPoint Hunting and Outdoors.

This limited warranty does not include consequential damages, incidental damages, or incidental expenses, including damage to property or any other expense. CenterPoint disclaims any implied warranties. Some states do not allow the exclusion or limitation of incidental or consequential damages, or allow limitations on implied warranties so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state and country to country.

WARRANTY CLAIMS

If your scope needs repair/replacement, call CenterPoint Customer Service at (866) 726-1122. DO NOT ATTEMPT TO DISASSEMBLE IT! Any disassembly or modification not performed by CenterPoint Hunting and Outdoors will void the warranty.

USA Customers: Please contact CenterPoint before shipping your product. Include with product your name, address, description of problem, phone number and copies of sales receipt and warranty. A check or money order in the amount of $10.00 to cover the cost of postage and handling is also required. Package and return to CenterPoint Hunting and Outdoors, 7629 Routes 5 & 20, Bloomfield, NY 14469. CenterPoint will not assume any responsibility for any loss or damage incurred in shipping.

Canadian Customers: Contact the Gravel Agency at (418) 682-3000 before shipping your product. Follow packaging and shipping procedures above and send to The Gravel Agency, 1530 Provinciale Street, Quebec, Qc. Canada G1N 4A2. Shipping and handling costs may apply.

Other International Customers: Please return product to your nearest distributor. If you do not know your distributor, please call (585) 657-6161 and ask for our International Department for assistance. Shipping and handling costs may apply.

Remanufactured Products

Limited 30 Day Warranty

Product is warranted to the consumer for 30 days from date of retail purchase (or one year after last purchase date by dealer) against defects in material and workmanship.

*Note: Warranty is void if gun has been disassembled or modified.

**A sticker on the outside of the box and on the Owner's Manual indicates the gun is remanufactured and has a 30 day warranty. Also, the serial number of the gun will have an R in the first position, which identifies it as a remanufactured product.

What is covered:

Replacement parts and labor. Transportation charges to consumer for repaired product.

Attention: Product will ship via UPS - Adult Signature Required. Someone over the age of 21 must be present to sign for package.

What is NOT covered:

Transportation charges to Crosman or an Authorized Repair Center. Damages caused by abuse, modifications or failure to perform normal maintenance.

Crosman Custom Airguns

Limited Lifetime Warranty

Crosman warrants to the original consumer purchaser that this custom airgun, purchased in the US, if used in accordance with instructions, will be free of defects in material and workmanship for as long as he or she owns the product. The Limited Lifetime warranty is valid for production related failures and does not cover fair wear and tear, or routine maintenance. This warranty does not cover accidental damage, misuse, improper care, modifications or alteration, or acts of nature, such as floods and tornadoes. For product requiring a battery, the battery is not warranted. This warranty does not include sights or optics not manufactured by Crosman. At Crosman's option, a product will be repaired, replaced or substituted with a product of comparable value. This warranty lasts as long as the original purchaser owns the product. Coverage terminates if the original purchaser sells or otherwise transfers the product. Crosman will not assume any responsibility for any loss or damage incurred in shipping. Any repair work on Crosman products by unauthorized third parties voids any warranties. If Crosman determines the repair is not covered under the warranty guidelines, there could be a charge to the consumer for the repair. Crosman's determination regarding the coverage of the warranty will be final.

Repair Service:

If your custom airgun needs repair, we recommend that you call Crosman Corporation Customer Service at (800) 724-7486 or (585) 657-6161 or visit our web site at www.crosman.com. DO NOT ATTEMPT TO DISASSEMBLE IT! Your airgun requires special tools and fixtures to repair it. Any disassembly or modification not performed by an Authorized Service Station will void the warranty and could be dangerous.

What is covered:

Replacement parts and labor for original defects. Transportation charges to consumer for repaired product.

Attention: Product will ship via UPS - Adult Signature Required. Someone over the age of 21 must be present to sign for package.

What is NOT covered:

Transportation charges to Crosman for product. Damages caused by abuse, failure to perform normal maintenance, or by normal wear and tear. Any other expense. CONSEQUENTIAL DAMAGES, INCIDENTAL DAMAGES, OR INCIDENTAL EXPENSES, INCLUDING DAMAGE TO PROPERTY. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Crosman disclaims any implied warranties, including the implied warranties of merchantibility and fitness for a particular purpose. Some states do not allow limitations on an implied warranty so the above limitations may not apply to you.

To the extent any provision of this warranty is prohibited by federal, state, or municipal law which cannot be preempted, it shall not be applicable. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state and country to country.

*Note: Limited Lifetime Warranty is available only in the name of the original purchaser, who must be over 18 years old.

Warranty Claims

USA Customers:

Please contact Crosman before shipping your product. Include with product your name, address, description of problem, phone number and copies of sales receipt and warranty.

Package and return to:

Crosman Corporation

7629 State Routes 5 & 20

Bloomfield, NY 14469

Please Note: Features and specifications of all Crosman products are subject to change without notification. Crosman reserves the right to replace any product or parts which have been discontinued from its product line with a product or parts of comparable value and function.